At Tolcprephub, accessible at https://tolcprephub.com, we strive to ensure your satisfaction with our products and services. This Refund Policy outlines the terms and conditions for requesting refunds. By purchasing from Tolcprephub, you agree to the terms stated below.
1. Eligibility for Refunds
We offer refunds under the following circumstances:
If the product or service was not delivered as described.
If there is a technical issue that prevents you from accessing the purchased content, and we are unable to resolve it.
If the request is made within 7 days of the purchase date.
2. Non-Refundable Items
The following items are not eligible for refunds:
Digital downloads once they have been accessed or downloaded.
Services already rendered or completed.
Subscription fees after the billing cycle has started.
3. How to Request a Refund
To request a refund, please follow these steps:
Contact us at [email protected] with the subject line “Refund Request.”
Provide your order details, including the order number, date of purchase, and a description of the issue.
Allow us up to five (5) business days to review your request and respond.
4. Refund Processing
Approved refunds will be processed within five (5) business days
Refunds will be issued using the original payment method. Processing times may vary depending on your financial institution.
5. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us:
Tolcprephub
[email protected]